Policies

Ban Policy

CHRC works to maintain safe and attractive communities that provide quality housing for our residents and their families. We work with residents, safety officials, and other agencies to address any and all concerns that occur on our properties. This partnership has led to safer neighborhoods where families are proud to live, work, and relax.

Pursuant to the authority set forth in federal and state law, the ban policy and procedure is adopted to establish, implement and enforce a written policy and procedure to ban person(s) from properties owned and managed by the CHRC, due to the person(s) threatening the safety, health or right to peaceful enjoyment of residents, visitors or guests of residents, or CHRC employees or agents on properties owned and managed by CHRC. Therefore, in an effort to curb any continued incidences on CHRC property we have adopted the ban policy and procedure.


Criminal Activity Policy

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Safety is a part of the mission of CHRC. We have a strong partnership with our residents, police department, service agencies, and the community. CHRC is serious about maintaining a safe and peaceful environment for our residents.

Residents must refrain from illegal and/or other activity that impairs the physical or social environment of our communities. Residents, any member of the resident’s household, guest, or other persons on the premises as a direct result of the resident’s tenancy, shall not engage in criminal or drug-related activity on or near CHRC property while the resident is in possession of the unit. Such activity shall be cause for immediate eviction (drug-related criminal activity is defined as manufacturing, selling, distributing, using, as well as simple possession of controlled substances or drug paraphernalia). Activity and/or convictions by any household member, shall be just cause for eviction, whether the activity occurred on CHRC property or elsewhere. Criminal activity guidelines for applicants are listed in the Admissions and Continued Occupancy Policy (ACOP), which is located at the CHRC Administration office.

In partnership with the Columbia Police Department, the CHRC has two on-site police sub-stations in the Creekside and Northridge Annex communities. These sub-stations are conveniently located within our apartments and conveniently meet the security needs of our residents.

The CHRC has recently instituted a ban policy that addresses issues concerning non-residents of CHRC, such as visitors or guests, who disturb the safety and peaceful enjoyment of our communities. The ban policy is an attempt to eliminate future disturbances on our property.

Find out about reported crimes in the Columbia, Tennessee, area at CrimeMapping.com.


Grievance Policy

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CHRC supports a strong and active relationship between residents and staff. CHRC is committed to working with residents, community groups, business partners, and stakeholders to ensure that quality services and programs are offered to all populations served by our authority. All programs and activities developed by CHRC focus on economic growth and self-sufficiency opportunities for all residents.

In the event of a situation where a resident may disagree with a decision of CHRC, individual grievances or appeals shall be processed under the Grievance Policy unless resolved in an agreeable manner between the resident and CHRC. The Grievance Policy is posted in the Management office where copies are available upon request.


Moving out Policy

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A 30-day written notice is required when you decide to leave CHRC. The 30 days will begin when the CHRC Administration office receives this written notice. All house and mailbox keys must be turned in either at the inspection or to the CHRC Administration office. A move-out inspection will be scheduled and the unit will be inspected noting any damages, or repair and cleaning to be done. Residents will be given the opportunity to be present at the move-out inspection.


Pet Policy

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Residents are allowed to permit ONLY the animals or pets as specified in the pet policy. This policy is available at the CHRC Administrative office. Pets may not enter the home without the prior written approval of the CHRC. All animals must be properly caged or housed and residents shall keep pet areas clean at all times. The pet policy allows 1 pet dog or cat (no bigger than 15” tall). All pets must be registered with the CHRC and the required documentation (such as proof of spaying/neutering, required vaccinations, city/county registration, etc.) must be submitted as required by the CHRC Administration office.

A non-refundable pet deposit of $100 must be paid in full prior to placement of the pet into the resident’s home. Pet deposits apply to dogs and cats only.